Client Services Professional

I work with companies looking to improve their customer support operations and business processes. I enjoy creating efficient operations that empower companies to perform at their absolute best. Optimizing the customer journey for loyalty and operational efficiency.

I also provide business analysis, customer improvements, and software tool evaluations and recommendations.

My Client Services Solution builds, scales and optimizes. Increasing recurring Net Revenue, boosting business performance, maximizing customer value and enhancing the customers experience.

✓ Customer Operations
✓ Customer Support Improvements
✓ Business Analysis
✓ Implementation

Customized options to meet your exact needs. Browse and contact me for a complimentary evaluation of your requirements.

Are you new to support or customer success? I offer coaching to fit your needs.

Whether you’re struggling with a specific issue, or you’re wondering how to quickly bring a recently promoted manager up to speed, I can provide the coaching and confidential support to see you through to your goals.

Contact

Beth Otero
Chicago, Illinois
Ph: (708) 621-5500
www.BethOtero.org